Coffee shops

Costa Coffee

A 22-seat kitchen run by Eleni & Yassine, serving the dishes their grandmothers argued about on Tuesday nights in Kreuzberg.

Unit 24, Gloucester Quays Designer Outlet, Gloucester GL1 5SF, United Kingdom £1–10
4
608 notes from regulars
01 The story, in three paragraphs

Why everyone keeps coming back.

Nestled within the vibrant Gloucester Quays Designer Outlet, Costa Coffee offers more than just a caffeine fix—it delivers a warm and inviting retreat for coffee lovers and casual visitors alike. This well-loved coffee shop, cafe, and coffee store serves expertly crafted beverages that capture the rich, comforting essence of freshly roasted coffee, while also appealing to those seeking a cozy setting to relax or catch up with friends.

The inviting aroma that envelops Costa Coffee the moment you step inside instantly awakens your senses. Whether you’re drawn to a classic cappuccino, a refreshing iced coffee, or a luscious mango frappe, each drink promises a harmonious balance of flavors that invigorate and satisfy. The taste of the mango frappe, as one guest described, is a sweet, creamy delight that perfectly complements the bustling backdrop of the Quays.

Beyond its beverages, Costa Coffee Gloucester Quays is valued for its friendly and attentive service. Customers consistently highlight the genuine warmth and professionalism of the staff, with particular praise for team members like Tetiana who make every visit feel personalized and welcoming. The atmosphere is enhanced by both the internal cozy seating and the external area, ideal for soaking up the lively outlet ambiance or even parking conveniences with validated spots for longer visits.

Pet owners will appreciate the inclusive vibe too—local favorite Graham Smith’s German shepherd, Casper, happily enjoyed sharing a “cup of cream,” exemplifying Costa’s relaxed and thoughtful approach to guests of all kinds. While service can occasionally feel the pinch during busy times, drinks never compromise on quality, making any wait worthwhile when indulging in favorites like their cheddar cheese toastie or expertly brewed coffee.

If you’re browsing the shops or simply out for a casual day in Gloucester, Costa Coffee at Gloucester Quays is a smart, satisfying stop. It’s not just a coffee shop—it’s a place designed to feel like a comforting pause in your day, blending excellent drinks, welcoming staff, and a lively yet relaxed vibe that invites you to linger longer.

For anyone visiting, a quick tip: remember to validate your parking if you plan to stay awhile, ensuring your experience here is as smooth and enjoyable as your perfectly poured cup of coffee.

Contact Details: Unit 24, Gloucester Quays Designer Outlet, Gloucester GL1 5SF, United Kingdom | Phone: +44 333 003 5883

03 Notes from regulars

608 notes — the real pulse of the room.

4
Based on 608 verified notes
5 300
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3 85
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1 53
All
Graham Smith.
4 month ago
Great stop for a coffee when out and about in the Quays. Casper the German shepherd also enjoyed his cup of cream. Yum! Friendly service and good tasting drinks. There is a drive-through, external seating area and an internal seating area. If staying here for any length of time, make sure you validate your parking.
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Taylor.
5 month ago
I had a truly wonderful experience at Costa Coffee in Gloucester Quays thanks to the amazing service provided by Tetiana and her colleague. From the moment I approached the counter, Tetiana didn’t hesitate to pause what she was doing to serve me with genuine warmth, a big smile, and a very polite attitude. Her professionalism and expertise were immediately evident — from preparing my food, efficiently handling my payment, to crafting my coffee with care and precision. It was actually a joy to watch her work so seamlessly! At the same time, her colleague, whose name I unfortunately didn’t catch, was equally dedicated — cleaning tables, restocking products, and ensuring the entire café looked spotless and inviting. Despite only being a two-person team, their teamwork was outstanding, creating a relaxed, welcoming atmosphere for customers. This kind of service truly elevates the whole coffee shop experience. Huge thanks to both of them for making my visit so enjoyable — it’s staff like Tetiana and her teammate who make Costa Coffee such a great place to visit!
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sudarshan ganeshan.
5 month ago
I had a delightful experience at Costa Coffee, where I savored their refreshing iced coffee and indulged in a delicious mango frappe. Despite a slight delay in being served due to only two staff members present, the drinks were worth the wait. The iced coffee was invigorating, providing a perfect balance of flavors, while the mango frappe was a sweet and creamy delight. Overall, the drinks were fantastic, and I thoroughly enjoyed my time at Costa Coffee.
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Mobe87.
5 month ago
Came here for breakfast today was really nice plus food has 50% off this week so totally worth it. Staff friendly and very helpful when I needed to check for allergies etc. highly recommend the cheddar cheese toastie I will be going back Tuesday for another one lol Follow me for more reviews
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Simon Ferriday.
5 month ago
Great coffee. But could do with a better system of cleaning tables
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David Randle.
5 month ago
Had a wonderful Belgian chocolate cake and cappuccino for mid morning snack. Served with a smile by the staff.
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Liv Curthoys.
6 month ago
Thank you Tom for your excellent customer service! You took time to carefully listen to my complicated order. I extend my gratitude again.
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SL H.
6 month ago
Beautiful place to work at the weekend whilst my motorbike is prepped (Thunder Road Glos). Awesome coffee and crystal glass rays through the facade at least until midday. Life is good
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04 When to visit & how to find us

Hours & the door on Bergmannstraße.

Opening hours
Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday (today) 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 10:00 AM - 05:00 PM
Finding the door

Unit 24, Gloucester Quays Designer Outlet, Gloucester GL1 5SF, United Kingdom

05 What makes this place friendly

The details you usually have to call and ask.

Service options
  • Outdoor seating
  • Delivery
  • Drive-through
  • Onsite services
  • Takeout
  • Dine-in
Highlights
  • Great coffee
  • Great dessert
  • Great tea selection
Popular for
  • Breakfast
  • Lunch
  • Solo dining
  • Good for working on laptop
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Quick bite
Dining options
  • Breakfast
  • Brunch
  • Lunch
  • Dessert
  • Seating
  • No Table service
Amenities
  • Restroom
Atmosphere
  • Casual
  • Trendy
Crowd
  • College students
  • Groups
  • Tourists
Planning
  • No Accepts reservations
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
Parking
  • Free parking lot
  • Paid parking lot
  • Parking
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